Perfect phrases for dealing with difficult people ... Read More
http://www.loc.gov/catdir/toc/ecip0714/2007008360.html - Table of contents only
- 3 of 3 copies available at SC LENDS. (Show)
- 1 of 1 copy available at Beaufort County Library System.
0 current holds with 3 total copies.
- ISBN: 0071493042
- ISBN: 9780071493048
- Physical Description: xi, 226 pages ; 21 cm.
- Publisher: New York : McGraw-Hill, 
- Copyright: ©2008
|Formatted Contents Note:||
Why address difficult people? -- Top seven ... Read More
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<p><b>Susan F. Benjamin</b> is a communications consultant and the author of 5 books, including <i>Words at Work</i>. Her articles on language-related issues have appeared in <i>USA Today, Philadelphia Inquirer</i>, and <i>New York Daily News.</i></p>