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Perfect phrases for dealing with difficult people ... Read More

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  • 3 of 3 copies available at SC LENDS. (Show)
  • 1 of 1 copy available at Beaufort County Library System.

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0 current holds with 3 total copies.

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Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Beaufort - Hilton Head Branch 158.26 BEN (Text) 0530004612889 Adult Non-Fiction Available -

Record details

  • ISBN: 0071493042
  • ISBN: 9780071493048
  • Physical Description: xi, 226 pages ; 21 cm.
  • Publisher: New York : McGraw-Hill, [2008]

Content descriptions

Formatted Contents Note:
Why address difficult people? -- Top seven ... Read More
Subject: Interpersonal relations.
Interpersonal communication.
Conflict management.
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<p><b>Susan F. Benjamin</b> is a communications consultant and the author of 5 books, including <i>Words at Work</i>. Her articles on language-related issues have appeared in <i>USA Today, Philadelphia Inquirer</i>, and <i>New York Daily News.</i></p>


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